Privacy Policy for Norren AI

Last updated: December 08, 2024

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and informs You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

• Account: A unique account created for You to access our Service or parts of our Service.
• Company: Referred to as either "the Company", "We", "Us" or "Our" in this Agreement, and refers to Information Retrieval Solutions, trading as Norren AI.
• Cookies: Small files placed on Your Device that contain details of Your browsing history on that website among other uses.
• Country: Refers to South Africa.
• Device: Any device that can access the Service such as a computer, cellphone, or digital tablet.
• Personal Data: Any information that relates to an identified or identifiable individual.
• Service: Refers to the Website and associated text extraction functionalities.
• Service Provider: Any natural or legal person who processes the data on behalf of the Company, including third-party providers employed to facilitate or analyze the Service.
• Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g., page visit duration).
• Website: Refers to Norren AI, accessible fromhttps://norrenai.com.
• You: The individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Usage Data

Usage Data

Usage Data is collected automatically when using the Service. It may include information such as:

• Your Device's IP address
• Browser type and version
• The pages You visit and the time spent on them
• Unique device identifiers and diagnostic data

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to monitor activity on Our Service and store certain information. Examples include:

• Essential Cookies: Required for basic functionality of the Service.
• Functionality Cookies: Store Your preferences to enhance Your experience.
• Analytics Cookies: Help us understand how You use the Service.

Use of Your Personal Data

The Company may use Personal Data for purposes such as:

• To provide and maintain our Service.
• To manage Your Account and registration.
• To improve user experience and functionality.
• To contact You with updates, offers, or important information.
• To comply with legal obligations.

Use of Large Language Models (LLMs)

Norren AI utilizes advanced large language models (LLMs) to process user-uploaded content and provide text extraction services. This includes the analysis of uploaded images or documents to identify and extract text accurately and efficiently.

We ensure that all data processed through the LLMs is handled in compliance with applicable privacy regulations and follows strict security measures. Specific considerations include:

• Data Transmission: Data is transmitted to the LLMs securely and processed temporarily for the purpose of fulfilling your request.
• Temporary Retention: Uploaded data is not stored or used beyond the scope of providing the requested service, unless required for technical troubleshooting or as mandated by law.
• Privacy Assurance: User data is not utilized to train or improve the LLMs or any other machine learning models.

By using the Service, You agree to the automated processing of Your data through these models. While we strive to deliver accurate results, We encourage You to review the output for any potential errors, particularly for use in critical or sensitive contexts.

Retention of Your Data

We retain Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or to comply with legal obligations.

Transfer of Your Data

Your information may be processed at Our operating offices and other locations. We take tasks to ensure data is transferred securely and in compliance with applicable laws.

Your Data Rights

You can request to:

• Access, update, or delete Your Personal Data.
• Opt-out of marketing communications.
• Restrict certain data processing activities.

Disclosure of Your Data

We may disclose data:

• To comply with legal obligations.
• During a business transaction (e.g., merger or acquisition).
• To protect Our rights or safety.

Security of Your Data

We use commercially reasonable measures to protect Your Personal Data but cannot guarantee absolute security due to the nature of internet-based communications.

Children's Privacy

Our Service does not address anyone under the age of 13. If We become aware of such data collection, it will be removed promptly.

Links to Other Websites

Our Service may link to external websites. We are not responsible for their content or privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

• Via Twitter:@Presidentlin